General Information
What does your shop offer?
We provide high-quality digital tools designed to support mental health, self-awareness, and emotional education—for children, adults, and professionals alike.
Our range includes workbooks, e-books, activity sheets, conversation cards, and other printable materials that can be used immediately after download, either digitally or on paper.
Who are these materials for?
Our products are developed for:
✔ Adults who want to take care of their mental well-being more consciously
✔ Children and teens – indicated on each product page by age group
✔ Professionals such as coaches, therapists, and educators
✔ Institutions, organizations, and companies that support mental health initiatives
Do I need any prior knowledge to use them?
No. Most of our materials are designed to be clear, easy to understand, and usable by anyone—even without a professional background.
At the same time, all content is based on proven psychological principles, so professionals can also integrate them into their work.
Which methods are the materials based on?
Our products are grounded in psychological theory and evidence-based practice. Depending on the product, the following approaches may be used:
- Cognitive Behavioral Therapy (CBT)
- Systemic Therapy
- Positive Psychology
- Mindfulness
- Psychoeducation
- Preventive Approaches
Each product description clearly indicates the method it is based on.
In which languages are the products available?
Our materials are currently available in Hungarian, English, and German.
Purchase & Use
When will I receive my product?
A few minutes after your purchase, you’ll automatically receive an email with a download link.
Depending on the product, the files are delivered as PDFs, ZIP folders, or other common formats—ready for immediate use, with no shipping or waiting time.
How often can I download the products?
You can download your purchased products as many times as you like.
Please make sure to save the files securely, as the download links may be time-limited for technical reasons.
What if I’ve lost the file or my download link has expired?
No problem. If you can’t find the email, your download link has expired, or the file is missing, simply contact us at hello@kansha.de and include your order number or payment confirmation.
We’ll resend the files right away.
Can I print the materials?
Yes. All products can be printed for personal use, or for professional use if you hold a valid license.
Please note: sharing the materials (digitally or printed) with others is only allowed with a professional license.
Do you offer editable versions?
Some products come with editable or fillable formats, clearly indicated on their product pages.
Note: editable does not include adding your own logo or branding. If you’re interested in co-branded or customized materials, please contact us for a tailored offer.
Licensing & Professional Use
What is a professional license and what does it include?
- Private Use: for personal development or home use.
- Professional License: for use in sessions with clients, groups, workshops, or trainings.
What is not allowed without a license?
Without a valid professional license, the following uses are not permitted:
⛔ Working with clients or groups
⛔ Sharing materials with others
⛔ Commercial use (e.g., in trainings, workshops, or coaching sessions)
⛔ Publishing the content (e.g., on websites or social media)
Can I upgrade my license later?
Yes, you can upgrade anytime — Contact us for a personalized quote.
Payment & Withdrawal
Which payment methods are available?
We currently accept:
✔ Credit Card
✔ Instant Bank Transfer
Can I cancel a digital order?
Legally, the right of withdrawal expires once the download begins.
However, we want to offer flexibility: at Kansha, you can cancel your order within 14 days, even after downloading.
Just write to hello@kansha.de, and we’ll take care of it.
Technical Questions
In which format will I receive the product?
Most products are delivered as PDFs, but some include ZIP files or additional elements such as PNGs, audio/video files.
I didn’t receive an email after purchase, what should I do?
Please check your spam or promotions folder first.
If you still can’t find the email, contact us at hello@kansha.de with your name and order details—we’ll resend your download link.
My download doesn’t work, or I received the wrong file.
Occasionally, technical errors can occur.
Simply email us, and we’ll immediately send you the correct file.
Can I use the materials on a tablet or e-reader?
Yes. Most PDFs can be opened without issue. Many users also enjoy printing them — it’s entirely up to your preference.
Other Questions
Do you offer discounts for schools or nonprofit organizations?
Yes. We’re happy to support educational and social initiatives.
Contact us for more information about special offers or reduced pricing.
Can I request a custom offer for my team or institution?
Of course. We’re glad to prepare personalized packages for larger organizations or professional teams.
Do you offer workshops or training sessions?
Our focus is on creating high-quality tools and resources.
If you’re looking for trainers or facilitators, we can recommend professionals from our trusted partner network.
Still have questions?
We’re happy to help!
Write to us anytime at hello@kansha.de or use the contact form at the bottom of our website.