General Information
What does your shop offer?
We provide high-quality digital tools designed to support mental health,self-awareness, and emotional education—for children, adults, and professionalsalike.
Our range includes workbooks, e-books, activity sheets, conversation cards, andother printable materials that can be used immediately after download, eitherdigitally or on paper.
Who are these materials for?
Our products are developed for:
✔ Adults who want to take care of their mental well-being more consciously
✔ Children and teens – indicated on each product page by age group
✔ Professionals such as coaches, therapists, and educators
✔ Institutions, organizations, and companies that support mental health initiatives
Do I need any prior knowledge to use them?
No. Most of our materials are designed to be clear, easy to understand, and usable by anyone—even without a professional background.
At the same time, all content is based on proven psychological principles, so professionals can also integrate them into their work.
Which methods are the materials based on?
Our products are grounded in psychological theory and evidence-based practice. Depending on the product, the following approaches may be used:
- Cognitive Behavioral Therapy (CBT)
- Systemic Therapy
- Positive Psychology
- Mindfulness
- Psychoeducation
- Preventive Approaches
Each product description clearly indicates the method it is based on.
In which languages are the products available?
Our materials are currently available in Hungarian, English, and German.
Purchase & Use
When will I receive my product?
A few minutes after your purchase, you’ll automatically receive an email with a download link.
Depending on the product, the files are delivered as PDFs, ZIP folders, or other common formats—ready for immediate use, with no shipping or waiting time.
How often can I download the products?
You can download your purchased products as many times as you like.
Please make sure to save the files securely, as the download links may be time-limited for technical reasons.
What if I’ve lost the file or my download link has expired?
No problem. If you can’t find the email, your download link has expired, or the file is missing, simply contact us at hello@kansha.life and include your order number or payment confirmation.
We’ll resend the files as soon as possible.
Can I print the materials?
Yes. You may print all products for personal use. Professional use is permitted only if you hold a valid license.
Please note: sharing these materials—digitally or in print—is permitted only within a professional setting and only with a valid professional license.
Do you offer editable versions?
If you purchase a product with a Professional License, it includes the Kansha Signature Service: we can rebrand the material with your logo and brand colors, and you can request up to 5 minor changes to the product. For full details, see our license model here: Kansha Signature Service.
If you need more extensive edits or a fully customized version, please contact us and we’ll prepare a tailored offer.
Licensing & Professional Use
What is a professional license and what does it include?
Private Use: for personal development or home use.
Professional License: for use in sessions with clients, groups, workshops, or trainings within a professional setting.
To learn more and choose the right option, please see our license model here: Kansha Signature Service.
What is not allowed without a license?
Without a valid professional license, the following uses are not permitted:
⛔ Working with clients or groups
⛔ Sharing materials with others
⛔ Commercial use (e.g., in trainings, workshops, or coaching sessions)
⛔ Publishing the content (e.g., on websites or social media)
Can I upgrade my license later?
Yes, you can upgrade anytime — Contact us for a personalized quote.
Payment & Withdrawal
What payment methods do you accept?
We currently accept:
✔ Credit Card
✔ Instant Bank Transfer
Can I cancel a digital order?
Legally, the right of withdrawal expires once the download begins.
However, we want to offer flexibility: at Kansha, you can cancel your order within 14 days, even after downloading. Just write to hello@kansha.life, and we’ll take care of it.
Technical Questions
In which format will I receive the product?
Most products are delivered as PDFs, but some include ZIP files or additional elements such as PNGs, audio/video files.
I didn’t receive an email after purchase, what should I do?
Please check your spam or promotions folder first.
If you still can’t find the email, contact us at hello@kansha.life with your name and order details—we’ll resend your download link.
My download doesn’t work, or I received the wrong file.
Occasionally, technical errors can occur.
Simply email us, and we’ll send you the correct file as soon as possible.
Can I use the materials on a tablet or e-reader?
Yes, the PDFs can be opened without issue. Many users also enjoy printing them — it’s entirely up to your preference.
Other Questions
Do you offer discounts for schools or nonprofit organizations?
Yes. We’re happy to support educational and social initiatives.
Contact us for more information about special offers or reduced pricing.
Can I request a custom offer for my team or institution?
Of course. We’re glad to prepare personalized packages for larger organizations or professional teams.
Do you offer workshops or training sessions?
Our focus is on creating high-quality tools and resources.
If you’re looking for trainers or facilitators, we can recommend professionals from our trusted partner network.
Still have questions?
We’re happy to help!
Write to us anytime at hello@kansha.life or use the contact form at the bottom of our website.